Bob Ross – Wikipedia, the free encyclopedia

The Joy of Painting

Having held military positions that required him to be, in his own words, “mean” and “tough,” “the guy who makes you scrub the latrine, the guy who makes you make your bed, the guy who screams at you for being late to work,” Ross decided that if he ever moved on from the military, “it wasnt going to be that way any more,” vowing “never to scream again

via Bob Ross – Wikipedia, the free encyclopedia.

Are you a yeller?  A screamer?  Short of temper?

Remember Bob Ross? He’s the extremely soft-spoken gentleman on PBS who showed everyone they could paint nice landscapes.  Just altogether a calming, kind sort of man.

Turns out he PURPOSED to be that way, because he wanted to stop being the guy that yelled at everybody.

You can see — it is possible to change your entire personality.

A quick guide to not going ballistic:

1. Stop and think.  Put yourself in the other person’s shoes.  Maybe this is not about you, at all.  Even if it is, it’s not worth getting all jacked up about.  It never, ever, permanently helps.

2.  Restate.   “I’m sorry, did you just say you are not going to go get the mail from the mailbox?”  — Maybe you did not grasp the situation.

3. Reiterate.  “It’s really important to go get the mail today, we’re expecting a check in the mail, and I am on the phone and can’t get out of this conversation”.  Make sure you are making your case.

4. Review.  How much is this worth?  Is it worth the permanent loss you will have with that person if you blow up?

5.  Re-design.  “OK, definitely you can go as soon as you finish what you’re doing.  Thank you”

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